Privacy

A Feng Shui app can learn where you sleep, who lives with you and how your home is laid out. We treat that as some of the most private information you have. This policy explains what Fengshui, Inc. collects, why, and what you can do about it.

Who we are

Fengshui, Inc. (“we”, “us”) operates the website fengshui.app and the Fengshui app for iPhone (the “app”). You can reach us at [email protected], by phone at (650) 841-1024, or by post at 100 N Howard St #10639, Spokane, WA 99201, USA.

This website

The website sets no cookies, runs no analytics and contains no advertising or tracking scripts.

• It is hosted on GitHub Pages. GitHub may record technical data such as your IP address when it serves a page, under its own privacy statement.
• Typefaces are loaded from Google Fonts, so Google receives your IP address and browser details when the page loads.
• The waitlist form does not send anything to us by itself. It opens your own email app with a message addressed to us; if you send it, we receive your email address and whatever you write.

The app: what it captures

When you scan a room, the app uses your iPhone’s camera, LiDAR sensor and compass to measure the room: walls, doors, windows, furniture and their positions, the dimensions of the space, and its orientation. It may also use information you choose to enter, such as which rooms you use, who lives in the household, and personal details that a Feng Shui method asks for.

• On the device first. We design the app to process scans on your iPhone wherever that is possible. Camera frames used for scanning are not kept after a room is reconstructed.
• When something leaves the device. If you create an account, or use a feature that needs our servers (for example syncing between devices or an interpretation that runs on our servers), the room model and the details needed for that feature are sent over an encrypted connection and stored with our service providers.
• Location. The Place features use the location of a property only when you add one, and only for that property.
• Account and support. If you create an account or write to us, we keep your email address and our correspondence.
• Purchases. Payments are handled by Apple. We receive confirmation of a subscription, not your card details.
• Diagnostics. We may collect crash reports and basic technical information about the app, not tied to the contents of your home.

How we use it

We use your information to provide the app’s features, to keep your rooms and homes available to you, to answer you, to fix problems and to improve the app. We do not sell your information, we do not share it with advertisers, and we do not use your scans to build advertising profiles. We do not draw conclusions about you from your home that you have not asked for.

Who else sees it

Only service providers that host, store or process data for us under contract, and only to run the app; or authorities where the law requires it. We will list our principal service providers in this policy when the app launches.

How long we keep it

We keep your rooms, homes and account for as long as you keep them. When you delete a scan, a room or your account in the app, we delete the corresponding data from our servers within 30 days, apart from backups, which are overwritten on a rolling schedule.

Your choices and rights

• Delete any scan, room, home or your whole account from inside the app.
• Ask us for a copy of your data, or for corrections, by writing to [email protected].
• Withdraw camera, LiDAR or location permissions at any time in your iPhone’s Settings.

Depending on where you live (for example California, Washington, the European Union or the United Kingdom), you may have further rights under local law. We honour them for everyone, wherever you live.

Children

The app is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has given us information, write to us and we will delete it.

Security

We protect data in transit with encryption and limit access to the people who need it to run the service. No system is perfectly secure, and we will tell you promptly if a breach affects your information.

Changes

We will post any change to this policy on this page with a new effective date, and tell you in the app before a material change takes effect.